Testimonials

Carole and Barb were a great team to work with as we bought our first home in the Ottawa area when moving from BC. Despite the distance between us, they did a great job communicating and sharing listings. When we arrived in Ottawa they took us around to see plenty of houses which met our needs. They had excellent local knowledge on neighborhoods to avoid and were quick to point out advantages and disadvantages of each place we visited. With their help, we were successful in finding a place within the first week of our visit to the Ottawa area. They also had excellent contact to share (lawyers, inspectors etc) which made our lives easy. Would highly recommend them to anyone looking to buy in the Ottawa area.

Working with Carole and Barb has been nothing short of outstanding! From the very beginning, they brought a perfect balance of professionalism, warmth, and deep market knowledge that immediately put us at ease. Their expertise in the Ottawa area real estate market is unmatched, and they were able to guide us with confidence at every step.

What truly sets Carole and Barb apart is how much they genuinely care about their clients. They listened closely to our needs, patiently answered every question, and always went the extra mile to make sure we felt informed and supported. Whether it was staging tips, market insights, or negotiating with incredible skill, they made the entire selling process smooth, stress-free, and even enjoyable.

Carole and Barb are a dream team—trustworthy, dedicated, and an absolute pleasure to work with. Thanks to their hard work and commitment, we were able to sell our home in record time. If you’re looking for real estate agents in Ottawa who deliver results while treating you like family, look no further than Carole and Barb!

Working with Barb and Carole was truly an exceptional experience. From start to finish, they were professional, approachable, and always available to answer our questions. They sold our house in just three days and guided us every step of the way through what turned out to be a very long and difficult purchase process (due to the seller’s side) to help us get our dream home!

Despite the challenges, Barb and Carole remained calm, knowledgeable, and supportive, ensuring we felt confident and informed throughout. Their dedication, expertise, and availability made all the difference in helping us navigate an otherwise stressful situation.

We are beyond grateful for their help and could not have asked for better agents. If you are buying or selling in the Ottawa area, we highly recommend Barb and Carole—you’ll be in the best hands possible!

Recently returned to Canada from abroad and didn’t know anything about this region, so finding the right realtors was incredibly important. I discovered Carole and Barb through a YouTube video they made years ago and was immediately drawn to their expertise and deep knowledge of the area. They did not disappoint!

Our personal circumstances prevented us from being on the ground for the search and purchase, but Carole and Barb were truly our eyes. With their high standards, thorough communication, and virtual walkthroughs, they helped us confidently choose our forever home. We finally saw it in person just a week before moving and couldn’t be happier with the house, the neighborhood, or the seamless process they guided us through.

Even after closing, they’ve continued to be an incredible resource, helping me find my way around this new city. If you’re new to the area, I cannot recommend Carole and Barb highly enough. They are true professionals and a huge asset for anyone navigating a move

The ladies were efficient, well prepared, listened to the client and presented the home in an attractive manner. At all times they were available to the client and answered questions.

Certainly a great experience and working relationship.

We had a great experience working with Carole to find our first home in Ottawa, and would highly recommend her services. As first time homebuyers, we had many questions about the process and Carole's expertise, neighbourhood insights, and honest feedback was invaluable in guiding us to find our perfect home. Carole provided great advice and support throughout every decision point, from browsing, to viewing, to ultimately offering and negotiating on the purchase of our home, and we are so grateful to her for all of

Thank-you so much for all you did to sell this house so quickly and for such a good price and for making it easy for us.
It felt good to know we were in good hands and that we could 100 percent trust you. It meant a lot to us.

This past summer, we enlisted the team of Barb and Carole to sell our house. We were impressed by their website initially and even more impressed by the experience and energy they brought to the table when we finally met them. There was an obvious chemistry/synergy between them that reinforced that we would truly have a team effort behind us. They made a proposal we couldn't refuse which included not just the usual competitive commission, photo/video, 3D virtual tour, etc, but they also threw in the services of a gardener to sweeten the pot. Their biggest strength is how keenly they listen to their clients in order to figure out what makes them tick, what they need and what they value. This sealed the deal for us and once we selected them, everything fell into place immediately. The stager they work with (Lori) did an amazing job and the photographer and videographer were in and out the next morning. The video they produced was incredible! We watched it countless times and never tired of it. They put a lot of effort into the music selection, artistic qualities and the flow of the video.

In recent years, houses pretty much sold themselves. However, the real acid test for selling agents is when the market turns down. Unfortunately, luck was not on our side when the worst storm in recent years hit Ottawa forcing us to delay going live and then the first of many interest rate hikes occurred at the beginning of June causing buyers to scurry to the sidelines. With all the doom and gloom forecasts, sellers were panicking and low ball offers became the norm. It was a very stressful time for us, but Barb and Carole's experience and reassurances helped us not to panic. They reinforced that the pandemic fueled market was atypical and that the plight we were in was not unique. We had to follow suit eventually and lower our price a few times (from the heated level of the spring) along with everyone else, but at times when we felt an extreme sense of urgency to do so...they advised us that the time was not right and that we should wait until it really counts. It was comforting to know that they weren't just in it for the quick sale.

Barb and Carole never lost faith in our property and did not stop innovating with new marketing angles, including tweaking the listing photos/descriptions in response to competitive listings, producing special interest spots in their newsletter/Facebook or creating Instagram reels to highlight neighborhood activities, amenities and other attractions.

Communication was another one of their strengths as they were always accessible, whether by text, phone calls or video conferences when necessary. We also loved that they provided frequent updates on the ShowingTime app in terms of their activities behind the scenes such as getting feedback on past showings from other agents or reaching out to generate new showings.

As the summer doldrums progressed, we had to modify our plans and begin moving part of our household across the country. Barb and Carole adapted their strategy too, advising on what furnishings we should leave behind to maintain staging appeal and Carole (being in our neighborhood) ran the show and checked in on our place for the entire month we were away. In the end, their patience and persistence paid off and the perfect buyer for our home was found. While things did not necessarily pan out the way we had hoped at the start of our journey, the circumstances were extreme and we have no doubt that it could have turned out much much worse.

We would highly recommend Barb and Carole to help you sell your home under any type of market conditions!

We are a senior couple who were downsizing from a Lake property in the Kawartha’s. We chose Ottawa to be closer to family. We knew it was going to be a logistic challenge to find our next home 3-1/2 hours away from our present location, and also Covid restrictions were still being strictly enforced. A friend recommended Carole Evans to us, and we reached out to her. The call we placed was replied to within the afternoon and we valued listening to her description of the market and the scarcity of the type of home we desired. We decided to meet her the next week in Ottawa. Carole was a delight, very knowledgeable, sincere, and honest with her advice. She had made appointments for our first and second day with her. It was not the most encouraging time house hunting, but our connection had been made and we trusted her counsel, and to meet our needs. For about seven weeks our contact was via telephone or email. Carole had put us into a programme that provided listings of homes going on the market that she thought we might be interested in. There was a section where we could read her comments about the home and we could give her an idea of the pros and cons that we saw with a particular listing.

For six weeks, from a distance, Carole and her associate Barb kept us in the loop, and were always available to answer any questions we had. It was a sunny, early November day when Carole placed a call to us to say she felt she had found our next home. We trusted her enough to pack up and immediately leave for Ottawa. She was spot on, we walked in the front door and I knew this was our future home. We were only allowed a 30 minute visit due to Covid, and the next day Carole presented our offer to purchase.

We commend the team Carole and Barb to you with great confidence that you will be completely satisfied with their work ethic, and desire to put your housing needs first.

Barb and Carole made selling our house such a breeze! They are both extremely professional, experienced and thorough agents. They were always available to quickly answers any questions we had and were completely reliable throughout, making the entire process incredibly smooth. They are a fantastic team. Highly recommend.

Five years ago, we had the great fortune of working with Barb & Carole to find and purchase our first home. The buying process was positive and seamless.

The team worked with us tirelessly at each stage: from the house search to the final details of closing, ensuring that everything happened perfectly. Two kids later, when we decided to upgrade to a larger home. We didn’t hesitate to contact this team to sell our home.

Once again, they met and surpassed our expectations from the outset of the process of preparing the house for sale to the negotiation and closing stages. Carole’s approach is positive, proactive and very comprehensive, and she is an amazingly confident and knowledgeable negotiator.

Thanks to them, we sold our home two days after listing for well over asking price, and I cannot imagine a better home buying/selling experience!

I had spent quite a bit of time looking online for properties in the area we wanted, but within a few hours of calling Carole, we received some great places to look at – one of which we ended up purchasing.

Moving to Ottawa, we didn’t feel we were being pushed into buying something we didn’t want – by having a good understanding of what we needed and wanted, Carole was able to zero in quickly to find the best solution for us. We felt like we were dealing with a friend.

We had never dealt with a realtor before; this was all new to us. Carole provided us additional support in making this large purchase and asked us how we felt about each property. She provided information on comparable sales to give us a good feel of each opportunity – we would not have known this without Carole, and may not have made the purchase so quickly, or felt as confident with our decision.

We definitely saved time by dealing with Carole; we did a single trip to Ottawa, 3 hour each way. By her preparation, we were able to see many homes in a very short amount of time and make our decision. This could not have been easier.

Trabajar con Carole y su equipo ha sido una excelente experiencia. Su alto profesionalismo, inteligencia, conocimiento del mercado, y sentido del humor nos ayudaron durante le proceso de venta y compra de casa, el cual es normalmente un proceso tensionante y desgastante.

Carole ha vendido nuestras dos últimas casas y su equipo también nos ayudó a encontrar y negociar la casa en la que vivimos actualmente.

El tiempo que tomó vender nuestras casas, en las dos oportunidades, ha sido menor del esperado y óptimo para poder completar la compra de la nueva casa y mudarnos sin apuros o sin incurrir en costos adicionales. El precio de venta en los dos casos fue más alto que el que nosotros pensábamos pedir antes de contactar a Carole.

En este momento no estamos pensando en comprar o vender vivienda en el corto o mediano plazo, pero en el momento en que lo necesitemos, no dudaríamos ni por un momento en contactar a Carole y usar nuevamente sus servicios y los de su equipo. Solo nos resta decir: Gracias, muchas gracias Carole.

This was our second time working with Carole and her team, but our first as both buyers and sellers, so we still had a lot of questions about the entire process.

Carole was extremely patient with us, answering all our questions, and seemed to be available at any time. It didn’t matter how late or how early it was; we would e-mail her with questions or concerns and we would receive a response almost instantly.

In addition to her patience and availability, Carole went above and beyond our expectations when it came to the actual selling and buying. The entire process went smoothly and quickly, and in the end, we received exactly what we hoped for.

We have no hesitations in recommending Carole to anyone we know.

Thank you all so much for the amazing job in marketing our home and getting it sold in record time. They were so attentive, efficient, and effective!
We also praise the photographer and videographer. The pictures were fantastic.

We are so happy to have flipped the sign to “sold” and are grateful for all the hard work that was done. We felt as if we were the only people Carole and her team had to worry about, and that’s a rare talent.